Renterly

Tribunal record

Ontario Landlord and Tenant Board

OntarioJan 2025–Jul 2026216 membersBeta

What we have processed

Orders published57,330across 51,757 case files
Read and classified44,33385% of readable files
Set aside5,215superseded, duplicate or redacted
Against the landlord1,580of 42,700 orders counted
Listed at an address1,7101,579 addresses · reviewed by a person

What those orders moved

Ordered to tenants$22,366,993largest single order $73,723
Ordered to landlords$153,181,125arrears and costs
Fines to the board$303,200reaching neither party
Applications dismissed13,40931% of orders counted

What the orders found

  • No finding against either party22,61953%
  • Decision against tenant17,24840%
  • Decision against landlord2,5355.9%
  • Findings both ways1500.4%
  • Outcome unclear1480.3%

Who brought the application

  • Brought by a landlord48,52085%
  • Brought by a tenant8,28014%
  • Brought by a co-op5300.9%

Why applications were dismissed

  • withdrawn4,91637%
  • nobody attended3,44426%
  • not proved2,07315%
  • a procedural bar1,0858.1%
  • nothing left to decide1,0617.9%
  • settled by agreement5654.2%
  • outside the board's jurisdiction1941.4%
  • service not proved630.5%
  • no reason given8<0.1%

Whose application was dismissed

  • Landlord's application7,92659%
  • Tenant's application5,25739%
  • Both applications2261.7%

How each side’s applications were dismissed

Ground for dismissalTenant's application5,257Landlord's application7,926Both applications226
not provedruled1,22623%82910%188.0%
a procedural barruled2895.5%7889.9%83.5%
outside the board's jurisdictionruled1282.4%630.8%31.3%
withdrawn1,17122%3,66546%8035%
nobody attended2,19342%1,23516%167.1%
nothing left to decide250.5%1,03313%31.3%
settled by agreement2234.2%2443.1%9843%
service not proved2<0.1%610.8%00.0%
no reason given00.0%80.1%00.0%

Grounds in the first group are the member ruling the application out. The rest are applications nobody contested, and they are left out of every comparison between members below.

What the orders were about

  • Non-payment of rent28040
  • Substantial interference6006
  • Breach of conditions4269
  • Maintenance issues2731
  • Harassment2605
  • Persistent late payment2124
  • Property damage2076
  • Personal use eviction1712

Comparing Member Behaviour

Members do not hear the same mix of cases, and the mix matters more than anything they decide. We already know that at this tribunal a landlord’s application goes against the tenant far more often than a tenant’s does. Therefore when analyzing members, we do not compare how often a member ruled against tenants outright. Instead we group every order by who applied and what they applied for, work out what the board’s own record would have produced on that member’s particular caseload, and compare it with what they actually did.

Orders that nobody contested — withdrawn, settled, or dismissed because nobody attended — are left out, since no one exercised judgement in them. A member needs at least 20 contested orders to analyze their behaviour against the board.

Of 153 members with enough orders to place, 27 decided about as often against tenants as the board does on comparable applications, 75 more often, and 51 less often.

A second comparison asks a different question: not which way a member ruled, but how an application failed. An application can be dismissed because the member heard it and found it not proved, outside the board’s jurisdiction, or barred on procedure — or because nobody pursued it. Counting only the first kind, we compare how often a member ruled out a tenant’s application against how often they ruled out a landlord’s, each against the board’s own rate on that same mix of cases. A member can be ordinary on one of these comparisons and not the other, and most members are ordinary on both.

Both measure how a member’s decisions differ from the board’s on cases of the same type. Neither is a finding of bias, and neither can be: two arrears applications of the same code can be a month behind or a year, with a tenant represented in one and alone in the other, and nothing here can tell them apart.

Members (209)