Ontario Landlord and Tenant Board
Rosemarie Ortiz
MemberLandlord and Tenant BoardOntarioBeta
Rulings, compared with the board
Too few orders to compareFewer than 20 contested orders have been processed for this member, which is too few to compare with the board.
Dismissals, compared with the board
Too few dismissals to compareFewer than 5 such dismissals have been processed for one or both sides, which is too few to compare them.
Orders
- Decision against landlordTenant's application dismissed · not provedApril 20, 2026$5,160 Rent abatement
- Maintenance issues
- Vital services
- Rent deposit disputes
- Illegal charges or collection
- Harassment
- Substantial interference
The tribunal found that the landlord harassed the tenant, substantially interfered with reasonable enjoyment by imposing unauthorized terms and demands, and failed to repair a toilet. The landlord was ordered to pay $6,360.10 in rent abatements and damages and to cease and desist improper lease and payment demands.
- Rent abatement · $5,160
- Damages · $1,000
- Rent abatement · $200
- Cease and desist demanding the tenant sign a new lease or imposing unauthorized charges and obligations
- The tenant's T1 claim for interest on the rent deposit and T2 claim regarding withholding of heat are dismissed · to the landlord
- No finding against either partyTenant's application dismissed · withdrawnMarch 31, 2026
- Illegal charges or collection
The tenants withdrew their application regarding illegally collected or retained money. The tribunal consented to the withdrawal and closed the file.
- The tenant's T1 application was withdrawn at the tenant's request. · to the landlord
- Decision against landlordMarch 20, 2026$22,902 Illegal rent refunded
- Illegal charges or collection
- Assignment or sublet
The tenant applied for an order regarding an assignment of the tenancy after the landlords refused consent. The tribunal found that the landlords arbitrarily refused consent, confirming the tenancy terminated effective January 20, 2025, and ordered the landlords to return excess rent paid beyond that date.
- Illegal rent refunded · $22,902
- Filing fee · $53
Unit 2515, 488 University Avenue, Toronto
LTB-T-010660-25 · A2Landlord and Tenant BoardSign in to view Landlord, Sign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordMarch 9, 2026$561 Rent abatement
- Maintenance issues
- Illegal entry
- Vital services
- Substantial interference
The tribunal found the landlord entered the rental unit illegally and delayed providing a mailbox key, ordering a rent abatement and application fee reimbursement.
- Rent abatement · $561
- Filing fee · $53
- Decision against landlordMarch 5, 2026$1,800 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal granted the tenants' application, finding the landlord improperly retained the last month's rent deposit after the tenancy was lawfully terminated. The landlord was ordered to return the deposit along with accrued interest and the application filing fee.
- Deposit returned · $1,800
- Deposit returned · $285
- Filing fee · $53
- No finding against either partyTenant's application dismissed · nobody attendedFebruary 20, 2026
- Vital services
- Substantial interference
The tenant's application alleging substantial interference with reasonable enjoyment and interference with vital services was dismissed after the tenant failed to attend the hearing.
- The Tenant's application is dismissed due to non-attendance.
- Decision against landlordFebruary 13, 2026$150 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenant applied for the return of money retained by the landlord following the end of the tenancy. The tribunal ordered the landlord to refund the $150.00 balance of the key deposit plus the tenant's filing fee.
- Deposit returned · $150
- Filing fee · $48
- Decision against landlordFebruary 13, 2026$250 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenants' T1 application was granted after the landlord illegally withheld a $250.00 key deposit to pay for cleaning costs. The landlord was ordered to refund the $250.00 deposit plus the $48.00 filing fee.
- Deposit returned · $250
- Filing fee · $48
- Decision against tenantTenant's application dismissed · not provedFebruary 12, 2026
- Rent deposit disputes
- Illegal charges or collection
The tenant's application alleging that the landlord collected an illegal key deposit was dismissed. The tribunal found that the $50 deposit was reasonable based on replacement costs.
- The tenant's T1 application is dismissed as the tenant failed to prove the allegations on a balance of probabilities.
- No finding against either partyTenant's application dismissed · nobody attendedFebruary 10, 2026
- Illegal charges or collection
The tenant's application alleging the landlord collected or retained money illegally was dismissed as abandoned after neither party attended the hearing.
- The Tenant's application is dismissed as abandoned due to non-attendance.
- Decision against landlordFebruary 5, 2026$1,279 Illegal rent refunded
- Rent deposit disputes
- Illegal charges or collection
- Assignment or sublet
The tribunal found that the landlord collected and retained illegal rent following an agreed early termination date. The landlord was ordered to pay $1,327.15 to the tenant, representing $1,279.15 in overpaid rent and the $48.00 application filing fee.
- Illegal rent refunded · $1,279
- Filing fee · $48
- Decision against landlordFebruary 5, 2026$2,499 Illegal rent refunded
- Rent deposit disputes
- Illegal charges or collection
The tribunal determined that the tenants gave lawful notice to terminate their tenancy at the end of their term, meaning their last month's rent deposit covered June 2025. The landlord was ordered to return $2,499.00 in excess rent collected for June, along with the application filing fee.
- Illegal rent refunded · $2,499
- Filing fee · $48
- Decision against landlordFebruary 4, 2026$4,752 Illegal rent refunded
- Rent deposit disputes
- Illegal charges or collection
The tribunal ordered the landlord to pay the tenant $4,865.59, representing excess rent collected and retained, interest on the last month's rent deposit, and filing fee reimbursement.
- Illegal rent refunded · $4,752
- Deposit returned · $65
- Filing fee · $48