Ontario Landlord and Tenant Board
Carrie Bertrand
MemberLandlord and Tenant BoardOntarioBeta
Rulings, compared with the board
1.15× the board's rate against tenantsDecided against tenants more often than the board does on comparable applications — 1.15× the board's rate (95% interval 1.00–1.31), across 251 contested orders.
Orders are grouped by who applied and what they applied for, and this member’s record is compared with the board’s on that same mix. Withdrawn, settled and non-attendance dismissals are excluded. It measures how these decisions differ from the board’s on cases of the same type.
Dismissals, compared with the board
Bars landlords 2.44× as often as tenantsDismissed landlords' applications as not proved, out of jurisdiction or barred on procedure 2.44× as often as tenants', relative to the board's rate on comparable applications (95% interval 1.59–3.85), across 70 such dismissals of landlords' applications and 15 of tenants'.
Counts only dismissals the member ruled on — not proved, outside the board’s jurisdiction, or barred on procedure. Applications withdrawn, settled or dismissed because nobody attended are excluded, as they are above. The two sides are compared on this member’s own docket, against the board’s rate on the same kinds of application. It does not measure whether any decision was right.
Orders
Showing 151–200 of 302- Decision against landlordMarch 31, 2026$700 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenant applied for the return of a rent deposit after the landlord failed to provide vacant possession of the rental unit. The tribunal found in favour of the tenant and ordered the landlord to pay $748, representing the deposit return and the application fee.
- Deposit returned · $700
- Filing fee · $48
- No finding against either partyTenant's application dismissed · nobody attendedMarch 31, 2026
- Illegal charges or collection
The tenant's application for a rebate of illegally collected or retained money was dismissed after neither party attended the hearing.
- The tenant's application is dismissed as abandoned due to non-attendance. · to the landlord
- No finding against either partyTenant's application dismissed · nobody attendedMarch 30, 2026
- Illegal charges or collection
The tenant's T1 application was dismissed as abandoned because neither party attended the hearing.
- The tenant's application is dismissed as abandoned due to non-attendance. · to the landlord
- No finding against either partyMarch 30, 2026
- Personal use eviction
The landlord applied to terminate the tenancy for personal use. The parties reached a consent agreement to terminate the tenancy on March 31, 2026.
- No finding against either partyTenant's application dismissed · nobody attendedMarch 30, 2026
- Illegal charges or collection
The tenant's application was dismissed as abandoned after neither party attended the hearing.
- The tenant's application is dismissed as abandoned due to non-attendance. · to the landlord
- Decision against tenantMarch 30, 2026
- Personal use eviction
The landlord's application to terminate the tenancy for personal use by the landlord's son was granted. The tenant was ordered to vacate the rental unit.
- Decision against landlordMarch 27, 2026$4,200 Damages
- Personal use eviction
- Bad faith eviction
The tribunal determined that the landlords issued an N12 notice of termination in bad faith. The landlords were ordered to pay the tenants $6,748.00 in rent differential, statutory compensation, and application fee reimbursement.
- Damages · $4,200
- Damages · $2,500
- Filing fee · $48
57 Wycliffe Crescent, Kingston
LTB-T-026900-25 · T5Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - No finding against either partyLandlord's application dismissed · nobody attendedMarch 27, 2026
- Personal use eviction
The landlord applied to end the tenancy for personal occupation but failed to attend the hearing. The application was dismissed as abandoned.
- The landlord's application to terminate the tenancy is dismissed due to non-attendance.
- Decision against landlordMarch 25, 2026$500 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal ordered the landlord to return a $500.00 rent deposit and reimburse the $48.00 application fee because the landlord failed to provide vacant possession of the rental unit.
- Deposit returned · $500
- Filing fee · $48
- Decision against landlordMarch 25, 2026$10,440 Damages
- Personal use eviction
- Bad faith eviction
The tribunal found that the landlord served an N12 notice of termination in bad faith after the landlord's son failed to move into the rental unit. The landlord was ordered to pay the tenant rent differential, general compensation, and filing fee reimbursement.
- Damages · $10,440
- Damages · $5,000
- Filing fee · $53
- Decision against landlordLandlord's application dismissed · not provedMarch 24, 2026
- Personal use eviction
The landlord applied to terminate the tenancy for personal use. The tribunal dismissed the application because the N12 notice was invalid for failing to properly identify the rental unit.
- Landlord's application to terminate the tenancy is dismissed because the N12 notice was invalid.
- Decision against landlordLandlord's application dismissed · not provedMarch 24, 2026
- Personal use eviction
The tribunal dismissed the landlords' application to terminate the tenancy for personal use because the landlords failed to prove they genuinely intended to occupy the rental unit.
- The landlords' L2 application to terminate the tenancy for personal use is dismissed for failure to prove good faith.
Unit 622, 68 Abell Street, Toronto
LTB-L-100734-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantTenant's application dismissed · not provedMarch 23, 2026
- Personal use eviction
- Bad faith eviction
The tribunal dismissed the tenant's bad faith eviction application because the landlord's prior eviction application had already been dismissed before the tenant vacated.
- The tenant's T5 application for bad faith eviction is dismissed. · to the landlord
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsMarch 23, 2026
- Personal use eviction
The landlord's application to terminate the tenancy for personal use was dismissed because the N12 notice was defective. The termination date specified on the notice did not fall on the last day of the rental period as required by law.
- The Landlord's application is dismissed.
- Decision against tenantTenant's application dismissed · a procedural barMarch 20, 2026
- Bad faith eviction
The tenant's application for bad faith eviction was dismissed. The tribunal found the tenant lacked standing under section 57 because the landlord had only given verbal notice to vacate rather than a written notice of termination.
- The Tenant's application is dismissed because no written notice of termination was served, depriving the Tenant of standing under section 57.
LTB-T-016000-25 · T5Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordEviction refused · the landlord did not meet the Act's requirementsMarch 20, 2026
- Personal use eviction
The landlords' application to evict the tenants for personal use was dismissed. The tribunal found that the N12 notice of termination was defective because the termination date was not the last day of the rental period.
- The landlords' application to terminate the tenancy and evict the tenants is dismissed due to a defective N12 notice.
LTB-L-108030-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantTenant's application dismissed · not provedMarch 19, 2026
- Personal use eviction
- Bad faith eviction
The tribunal dismissed the tenant's application alleging that the landlord issued an N12 notice of termination in bad faith. The tenant failed to prove that the landlord's son did not occupy the unit.
- The tenant's application alleging bad faith notice of termination is dismissed for failure to prove allegations on a balance of probabilities. · to the landlord
- No finding against either partyLandlord's application dismissed · withdrawnMarch 19, 2026
- Personal use eviction
The landlords withdrew their application to terminate the tenancy for personal use. The tribunal consented to the withdrawal and closed the file.
LTB-L-094658-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantTenant's application dismissed · a procedural barMarch 18, 2026
- Bad faith eviction
The tribunal dismissed the tenants' bad faith eviction application because the landlord had never served a written notice of termination under the Act.
- Tenants' T5 bad faith eviction application dismissed because no written notice of termination was served
- Decision against tenantTenant's application dismissed · not provedMarch 17, 2026
- Bad faith eviction
The tribunal dismissed the tenant's application alleging the landlord served an N12 notice of termination in bad faith.
- The Tenant's application is dismissed because the Tenant did not prove the allegations on a balance of probabilities.
- Decision against landlordMarch 17, 2026$3,253 Rent abatement
- Vital services
- Harassment
- Substantial interference
The Board found the landlords substantially interfered with the tenants' reasonable enjoyment by restricting access to the shared laundry room and ordered a rent abatement and application fee reimbursement.
- Rent abatement · $3,253
- Filing fee · $48
Upper, 229 Donlea Drive, Toronto
LTB-T-023414-23 · T2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordMarch 13, 2026$1,000 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal found that the landlord collected an illegal key deposit and failed to pay interest on the tenant's last month's rent deposit. The landlord was ordered to pay the tenant $1,135.02, which includes the illegal key deposit, interest, and the filing fee.
- Deposit returned · $1,000
- Deposit returned · $82
- Filing fee · $53
- Decision against landlordMarch 13, 2026$1,356 Illegal rent refunded
- Rent deposit disputes
- Illegal charges or collection
- Assignment or sublet
The tribunal found that the tenancy lawfully terminated early after the landlord refused consent to assign the lease. The landlord was ordered to return $1,356.08 in prorated excess rent, $600.00 in illegal key and security deposits, and reimburse the $48.00 filing fee.
- Illegal rent refunded · $1,356
- Deposit returned · $600
- Filing fee · $48
LTB-T-058129-25 · T1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordMarch 11, 2026$713 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal determined that the landlord illegally retained the tenant's last month's rent deposit following the tenant's death and vacating of the unit. The landlord was ordered to pay $713 for the deposit and $53 for the application fee.
- Deposit returned · $713
- Filing fee · $53
- Decision against tenantMarch 11, 2026
- Persistent late payment
The landlord established grounds for persistent late payment of rent, but relief from eviction was granted allowing the tenancy to continue on payment conditions for 12 months.
- Filing fee · $186 · to the landlord
- Tenancy continues on condition that the Tenant pays monthly rent on or before the first day of each month from February 1, 2026 to January 31, 2027 · to the landlord
- Decision against landlordMarch 10, 2026$1,000 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The Board granted the tenant's application, ordering the landlord to repay $1,736.95 for excess rent collected after vacating, illegal deposits, and deposit interest.
- Illegal rent refunded · $700
- Deposit returned · $1,000
- Deposit returned · $37
Unit 2903, 327 King Street West, Toronto
LTB-T-058223-25 · T1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - No finding against either partyTenant's application dismissed · nobody attendedMarch 10, 2026
- Bad faith eviction
The tenant's bad faith eviction application was dismissed as abandoned after neither party attended the hearing.
- The Tenant's application is dismissed.
- Decision against landlordMarch 10, 2026$162 Illegal rent refunded
- Illegal charges or collection
The tribunal determined that the landlords breached the legislation by retaining rent for three days after the tenants had vacated early at the landlords' request.
- Illegal rent refunded · $162
- Filing fee · $48
Unit 2, 11382 17 Side Road, Halton Hills
LTB-T-057183-25 · T1Landlord and Tenant BoardLifetime Rentals Inc, Sign in to view Landlord, Sign in to view LandlordRead the order (PDF) - No finding against either partyMarch 6, 2026$4,500
- Non-payment of rent
The parties reached a consent agreement terminating the tenancy, waiving rent arrears, and requiring the landlord to pay compensation and assist with moving.
- Compensation payable by Landlord to Tenant pursuant to consent agreement · $4,500
- Rental arrears of $14,400.00 waived by agreement
- Landlord to provide towing services, 6 months free parking, snow removal, moving trucks/U-Haul, and moving assistance
- Decision against tenantMarch 4, 2026
- Personal use eviction
The landlord's application to terminate the tenancy for personal use was granted after establishing a good faith requirement to occupy the rental unit. Eviction was postponed until April 15, 2026.
- Decision against landlordMarch 4, 2026$3,100 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenants' application was granted after the landlords failed to appear. The landlords were ordered to pay $3,557.09 to the tenants for an unreturned rent deposit, deposit interest, excess rent collected after the tenants vacated, and the filing fee.
- Illegal rent refunded · $306
- Deposit returned · $3,100
- Deposit returned · $103
- Filing fee · $48
Unit 612, 27 McMahon Drive, Toronto
LTB-T-057545-25 · T1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantMarch 3, 2026$2,285
- Personal use eviction
The landlord's application to terminate the tenancy for personal occupation by their son was granted. The tenant was ordered to vacate the rental unit on or before March 28, 2026, with adjustments made for daily compensation, statutory N12 compensation, and the rent deposit with interest.
- Deposit returned · $2,079
- Landlord shall re-issue the Tenant's N12 compensation cheque by March 10, 2026 · $2,285
- Compensation for the use of the unit from January 15, 2026 to January 19, 2026 · $376 · to the landlord
- Daily compensation for use and occupation of the rental unit starting January 20, 2026 until the unit is vacated · $75 · to the landlord
- No finding against either partyTenant's application dismissed · nobody attendedMarch 2, 2026
- Illegal charges or collection
The tenant did not attend the hearing, so the tribunal dismissed the application regarding alleged illegal charges as abandoned.
- The Tenant's application is dismissed as abandoned due to the Tenant's non-attendance.
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsMarch 2, 2026
- Personal use eviction
- Renovation and demolition
The landlord applied to terminate the tenancy for personal use and major renovations. The tribunal dismissed the application because the landlord is a corporate entity ineligible to claim personal use and failed to obtain required building permits for the renovations.
- The Landlord's application to terminate the tenancy is dismissed.
LTB-L-092142-25 · L2Landlord and Tenant BoardRon Mahon Equipment Ltd, Sign in to view LandlordRead the order (PDF) - Decision against landlordEviction refused · the landlord's grounds were not provedFebruary 26, 2026
- Personal use eviction
- Bad faith eviction
The landlord's application to terminate the tenancy for purchaser's own use was dismissed after the landlords failed to prove good faith and breached hearing rules regarding witness exclusion. The tenant was ordered to return the one-month compensation previously received.
- Landlord's application to terminate the tenancy and evict the tenant is dismissed
- Tenant shall pay the Landlord $475.00 representing the return of the one-month compensation for the N12 notice · $475 · to the landlord
LTB-L-089537-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordFebruary 26, 2026$2,000 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenant applied for the return of an illegal security deposit withheld by the landlord. The tribunal found the deposit was collected and retained in violation of the Act and ordered the landlord to return it along with the application fee.
- Deposit returned · $2,000
- Filing fee · $48
- Decision against landlordFebruary 26, 2026$70 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal ordered the landlord to pay the tenant $69.80 for unpaid interest on the last month's rent deposit for 2023 and 2024.
- Deposit returned · $70
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsFebruary 25, 2026
- Non-payment of rent
- Illegal act
- Whether the Act applies
The landlords' application to terminate the tenancy and evict the tenant for non-payment of rent was dismissed because the N4 notice of termination was deficient. The landlords also withdrew an application alleging an illegal act.
- Landlords' application dismissed due to deficient N4 notice of termination
LTB-L-096305-25 · L1;L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against landlordFebruary 25, 2026$650 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tenant applied for the return of an illegal deposit retained by the landlord for cleaning and repairs after vacating the unit. The tribunal found the deduction and collection of an additional deposit unlawful and ordered the landlord to refund $650.05 plus the filing fee.
- Deposit returned · $650
- Filing fee · $48
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsFebruary 25, 2026
- Personal use eviction
The landlord's application to terminate the tenancy for personal use was dismissed. The landlord failed to pay the required one month's compensation to the tenant by the termination date.
- The Landlord's application is dismissed for failure to pay compensation under section 48.1 by the termination date.
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsFebruary 24, 2026
- Personal use eviction
The landlord's application to terminate the tenancy and evict the tenant for personal use was dismissed. The landlord failed to pay the mandatory one month's compensation to the tenant prior to the termination date.
- The Landlord's application to terminate the tenancy and evict the Tenant is dismissed because mandatory compensation was not paid prior to the termination date.
- Decision against tenantFebruary 24, 2026$1,287 Deposit returned
- Property damage
- Substantial interference
The landlord's application to terminate the tenancy was granted due to substantial interference and undue damage caused to the unit's front door during a police entry. The tenant was ordered to vacate and pay repair costs and daily compensation.
- Deposit returned · $1,287
- Damages · $2,475 · to the landlord
- Filing fee · $186 · to the landlord
- Compensation for use and occupation of the rental unit from October 11, 2025 to February 4, 2026 · $4,820 · to the landlord
- Daily compensation of $41.20 per day starting February 5, 2026 until the date the Tenant moves out · to the landlord
- Decision against landlordFebruary 24, 2026$12,000 Damages
- Personal use eviction
- Bad faith eviction
The Board granted the tenants' bad faith application, finding that the landlord gave an N12 notice in bad faith because their parents never moved in and the property was renovated and re-rented to other tenants. The landlord was ordered to pay the tenants $13,048.00 for rent differential, moving expenses, and application filing costs.
- Damages · $12,000
- Damages · $1,000
- Filing fee · $48
2302 Stone Glen Crescent, Oakville
LTB-T-042894-25 · T5Landlord and Tenant BoardSlark and Bailey Property Management, Sign in to view LandlordRead the order (PDF) - No finding against either partyTenant's application dismissed · nobody attendedFebruary 23, 2026
- Illegal charges or collection
The tenant's application regarding alleged illegal charges or money retained by the landlord was dismissed as abandoned after neither party attended the hearing.
- The Tenant's application is dismissed.
- Decision against tenantFebruary 23, 2026
- Property damage
The tribunal found that the tenant's improperly installed air conditioner caused water damage to the unit below. The tenant was ordered to pay $1,004.57 to cover repair costs and the landlord's application fee.
- Damages · $819 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantFebruary 23, 2026
- Property damage
- Substantial interference
The landlord's application for damages and eviction was granted in part after the tenant's moving truck caused damage to the property grounds. Eviction was denied conditionally on the tenant paying $2,605.33 in repair costs and application fees through a monthly payment plan.
- Damages · $2,419 · to the landlord
- Filing fee · $186 · to the landlord
LTB-L-090242-25 · L2Landlord and Tenant Board555706 Ontario Limited C/O Bentall Property Services (Ontario) Ltd.Read the order (PDF) - Decision against tenantFebruary 23, 2026
- Persistent late payment
The landlord applied to terminate the tenancy due to persistent late payment of rent. The tribunal found the grounds established but granted relief from eviction, allowing the tenancy to continue on condition that the tenant pays the monthly rent on time through April 1, 2027, and reimburses the landlord's filing fee.
- Filing fee · $186 · to the landlord
- The tenancy continues on condition that the tenant pays the monthly rent of $2,794.56 in full on or before the 1st day of each month commencing March 1, 2026 and continuing until and including April 1, 2027. · to the landlord
LTB-L-000051-26 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantFebruary 23, 2026
- Property damage
The landlord's application for property damage was granted after proving the tenants caused undue damage to a living room window. The tenants were ordered to pay $1,684.38 to cover window replacement costs and the application fee.
- Damages · $1,498 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantFebruary 20, 2026
- Substantial interference
- Safety concerns
The landlord's application to terminate the tenancy was granted due to substantial interference and safety concerns, including fire code violations and obstructing fire exits. The tenant was ordered to vacate the rental unit by March 17, 2026, and reimburse the landlord's $186 filing fee.
- Filing fee · $186 · to the landlord
- Decision against tenantFebruary 20, 2026
- Substantial interference
- Utility costs
The landlord's application to terminate the tenancy for substantial interference arising from unpaid municipal water and sewer utilities was conditionally denied. The tenancy continues provided the tenants pay the outstanding utility balance of $1,296.19 by March 20, 2026, keep future utility bills current, and reimburse the landlord's $186 application filing fee.
- Filing fee · $186 · to the landlord
- Tenants ordered to pay outstanding water and sewer utility invoice to the municipality as a condition to maintain the tenancy · $1,296 · to the landlord
LTB-L-091429-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)