Ontario Landlord and Tenant Board
Carrie Bertrand
MemberLandlord and Tenant BoardOntarioBeta
Rulings, compared with the board
1.16× the board's rate against tenantsDecided against tenants more often than the board does on comparable applications — 1.16× the board's rate (95% interval 1.00–1.31), across 251 contested orders.
Orders are grouped by who applied and what they applied for, and this member’s record is compared with the board’s on that same mix. Withdrawn, settled and non-attendance dismissals are excluded. It measures how these decisions differ from the board’s on cases of the same type.
Dismissals, compared with the board
Bars landlords 2.44× as often as tenantsDismissed landlords' applications as not proved, out of jurisdiction or barred on procedure 2.44× as often as tenants', relative to the board's rate on comparable applications (95% interval 1.56–3.85), across 70 such dismissals of landlords' applications and 15 of tenants'.
Counts only dismissals the member ruled on — not proved, outside the board’s jurisdiction, or barred on procedure. Applications withdrawn, settled or dismissed because nobody attended are excluded, as they are above. The two sides are compared on this member’s own docket, against the board’s rate on the same kinds of application. It does not measure whether any decision was right.
Orders
Showing 101–150 of 302- Decision against landlordApril 27, 2026$15,200 Illegal rent refunded
- Illegal charges or collection
- Harassment
- Substantial interference
The tribunal found that the landlord unlawfully retained prepaid rent after the tenancy terminated and failed to address substantial interference caused by basement tenants. The landlord was ordered to pay the tenant $15,960.00, consisting of refunded rent and a rent abatement.
- Illegal rent refunded · $15,200
- Rent abatement · $760
- Decision against tenantApril 27, 2026
- Persistent late payment
The tribunal terminated the tenancy effective April 30, 2026, due to persistent late payment of rent and ordered the tenant to reimburse the landlord's filing fee.
- Filing fee · $186 · to the landlord
- Decision against tenantApril 24, 2026$2,200 Deposit returned
- Non-payment of rent
- Personal use eviction
The landlord's application was granted. The tenancy was terminated effective the date the tenants vacated, and the tenants were ordered to pay outstanding rent arrears and application costs after deducting the rent deposit and accrued interest.
- Deposit returned · $2,200
- Deposit returned · $132
- Arrears · $23,491 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantApril 23, 2026
- Non-payment of rent
- Unauthorized occupants
- Tenant abandons property
The tribunal determined that the tenant abandoned the rental unit and ordered the tenancy terminated effective December 31, 2025. The tenant was also ordered to pay $186.00 to reimburse the landlord's application filing fee.
- Filing fee · $186 · to the landlord
- Decision against tenantApril 23, 2026
- Non-payment of rent
- Persistent late payment
- Utility costs
The landlord's application was granted. The tenancy was terminated and the tenant was ordered to pay rent arrears, outstanding utility costs, and the filing fee.
- Arrears · $11,415 · to the landlord
- Filing fee · $186 · to the landlord
- Unpaid water and sewer utility expenses · $2,419 · to the landlord
LTB-L-107758-25 · L1;L2Landlord and Tenant BoardSpring Street Property Management Corp.Read the order (PDF) - Decision against tenantApril 22, 2026
- Personal use eviction
The tribunal granted the landlords' application to terminate the tenancy for personal use by a caregiver. The tenant was ordered to vacate the rental unit by May 23, 2026.
LTB-L-107976-25 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantApril 22, 2026$1,850 Deposit returned
- Non-payment of rent
- Tenant abandons property
- Safety concerns
The tribunal terminated the tenancy as the tenants had vacated the rental unit and ordered the tenants to pay outstanding rent arrears and application costs after deducting the rent deposit and accrued interest.
- Deposit returned · $1,850
- Deposit returned · $30
- Arrears · $10,100 · to the landlord
- Filing fee · $186 · to the landlord
LTB-L-107555-25 · L1;L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - No finding against either partyLandlord's application dismissed · withdrawnApril 21, 2026
- Property damage
The landlord withdrew its application to terminate the tenancy and evict the tenants for alleged property damage. The Landlord and Tenant Board consented to the withdrawal and closed the file.
- The landlord's application to terminate the tenancy and evict the tenants was withdrawn at the landlord's request and the file was closed
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsApril 21, 2026
- Property damage
- Substantial interference
The landlord's application to terminate the tenancy and evict the tenant was dismissed. The tribunal found the underlying notice of termination was defective because it lacked required details and specific dates.
- The Landlord's application to terminate the tenancy is dismissed due to a defective N5 notice of termination.
- No finding against either partyLandlord's application dismissed · not provedApril 21, 2026
- Property damage
- Harassment
- Substantial interference
The tribunal dismissed the landlord's application to terminate the tenancy and evict the tenant. The landlord failed to prove that the tenant harassed staff, caused substantial interference, or damaged the property.
- The Landlord's application to terminate the tenancy is dismissed for lack of proof.
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsApril 20, 2026
- Property damage
The landlord's application to terminate the tenancy and claim repair costs for property damage was dismissed because the N5 notice of termination lacked required details and was legally defective.
- The Landlord's application to terminate the tenancy and for compensation is dismissed because the N5 notice was defective.
- Decision against landlordApril 20, 2026$2,500 Rent abatement
- Illegal entry
- Harassment
- Substantial interference
The tribunal found that the landlord harassed the tenant through discriminatory, degrading, and threatening communications and coercive attempts to terminate the tenancy. The landlord was ordered to pay a $2,500.00 rent abatement plus application filing fee reimbursement.
- Rent abatement · $2,500
- Filing fee · $48
Unit 104, 70 Erskine Avenue, Toronto
LTB-T-031612-22 · T2Landlord and Tenant BoardSign in to view Landlord, Sign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantApril 17, 2026
- Non-payment of rent
- Tenant abandons property
The tribunal determined that the tenant abandoned the rental unit and terminated the tenancy. The tenant was ordered to reimburse the landlord's $186 application filing fee.
- Filing fee · $186 · to the landlord
LTB-L-105089-25 · L2Landlord and Tenant Board2590197 Ontario Inc. c/o Exclusive RentalsRead the order (PDF) - No finding against either partyLandlord's application dismissed · withdrawnApril 15, 2026
- Property damage
- Unauthorized occupants
- Substantial interference
The landlord withdrew their application to terminate the tenancy and for compensation. The tribunal consented to the withdrawal and closed the file.
- Decision against landlordEviction refused · the landlord did not meet the Act's requirementsApril 15, 2026
- Substantial interference
The landlord applied to terminate the tenancy for substantial interference based on an N5 notice. The tribunal dismissed the application because the notice was defective and failed to provide sufficient details of the alleged conduct.
- The Landlord's application is dismissed due to a defective N5 notice of termination.
- No finding against either partyTenant's application dismissed · nobody attendedApril 15, 2026
- Illegal charges or collection
The tenant's application alleging illegal collection or retention of money was dismissed after the tenant failed to attend the hearing.
- The tenant's application is dismissed because the tenant did not attend the hearing. · to the landlord
- Decision against landlordApril 14, 2026$53 Filing fee
- Whether the Act applies
The tribunal determined that the Residential Tenancies Act applies to the tenancy because the tenant was not required to share a bathroom or kitchen facility with the landlord. The landlord was ordered to reimburse the tenant's application filing fee.
- Filing fee · $53
- Decision against tenantApril 13, 2026
- Property damage
The tribunal found the tenant responsible for water damage to the unit below and ordered the tenant to pay $1,130.00 in repair costs plus the landlord's $186.00 application fee.
- Damages · $1,130 · to the landlord
- Filing fee · $186 · to the landlord
LTB-L-072361-25 · L2Landlord and Tenant BoardWhitby Christian Non-Profit HousingRead the order (PDF) - Decision against landlordApril 13, 2026$10,380 Damages
- Personal use eviction
- Bad faith eviction
The tribunal found that the landlords issued an N12 notice of termination in bad faith, as neither the landlord nor an eligible family member occupied the rental unit as intended. The landlords were ordered to pay the tenants $16,628.00 in rent differential, general compensation, moving expenses, and filing fee reimbursement, plus a $2,000.00 administrative fine to the Board.
- Damages · $10,380
- Damages · $5,000
- Damages · $1,200
- Filing fee · $48
- Fine · $2,000
LTB-T-060062-25 · T5Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF) - Decision against tenantApril 13, 2026$2,000 Deposit returned
- Non-payment of rent
The Landlord's application was granted after the Tenants vacated the unit owing rent arrears. The Tenants were ordered to pay $4,791.18, reflecting arrears and the filing fee offset by their rent deposit and accrued interest.
- Deposit returned · $2,000
- Deposit returned · $118
- Arrears · $6,723 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantApril 13, 2026
- Non-payment of rent
The landlord's application for rent arrears was granted, but eviction was refused under section 83 relief. The tenant was ordered to pay outstanding arrears and the landlord's application filing fee.
- Arrears · $255 · to the landlord
- Filing fee · $186 · to the landlord
- No finding against either partyLandlord's application dismissed · settled by agreementApril 13, 2026
- Non-payment of rent
- Tenant agreed termination
The landlord's application for rent arrears and eviction was dismissed because the parties had already signed an agreement to settle and terminate the tenancy, and the tenant had vacated.
- The Landlord's L1 application is dismissed because the parties resolved the dispute via a signed settlement agreement and N11 agreement to terminate.
- No finding against either partyLandlord's application dismissed · withdrawnApril 13, 2026
- Non-payment of rent
The landlord's application for eviction and rent arrears was discontinued after the tenant paid all outstanding rent and the filing fee prior to the hearing.
- The landlord's application to terminate the tenancy and evict the tenant based upon arrears of rent is discontinued.
- Decision against tenantApril 13, 2026$1,384 Deposit returned
- Non-payment of rent
The landlord's application was granted. The tenancy was ordered terminated for non-payment of rent unless the tenants paid the required amount to void the order, and the tenants were ordered to pay outstanding arrears and daily compensation.
- Deposit returned · $1,384
- Deposit returned · $7
- Arrears · $5,265 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against landlordApril 13, 2026$2,200 Deposit returned
- Rent deposit disputes
- Illegal charges or collection
The tribunal found that the landlord illegally retained the tenants' last month's rent deposit after they moved out. The landlord was ordered to return the deposit and reimburse the tenants' filing fee.
- Deposit returned · $2,200
- Filing fee · $48
- Decision against tenantApril 13, 2026$1,372 Deposit returned
- Non-payment of rent
The landlord's application to terminate the tenancy for non-payment of rent was granted. The tenant was ordered to pay the outstanding rent arrears and application fee or vacate the rental unit.
- Deposit returned · $1,372
- Deposit returned · $333
- Arrears · $6,201 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantApril 13, 2026
- Personal use eviction
The tribunal granted the landlord's application to terminate the tenancy for personal use by the landlord's son. The tenant was ordered to vacate by May 31, 2026, and pay $2,665.09 in compensation for use of the unit.
- Arrears · $2,665 · to the landlord
- No finding against either partyLandlord's application dismissed · withdrawnApril 13, 2026
- Non-payment of rent
The landlord's application to terminate the tenancy for non-payment of rent was discontinued because the tenant paid all rent arrears and fees prior to the hearing. The file was closed without an eviction order.
- The Landlord's application to terminate the tenancy and evict the Tenant is discontinued as all arrears and filing fees were paid prior to the hearing.
- Decision against tenantApril 10, 2026$2,750 Deposit returned
- Non-payment of rent
The landlord's application to terminate the tenancy and evict the tenants for non-payment of rent was granted. The tenants were ordered to pay outstanding rent arrears and application fees or vacate the unit.
- Deposit returned · $2,750
- Deposit returned · $190
- Arrears · $11,560 · to the landlord
- Filing fee · $186 · to the landlord
- Daily compensation for use of the rental unit starting March 31, 2026 until the tenants vacate · $97 · to the landlord
- Decision against tenantApril 10, 2026
- Non-payment of rent
The landlord's non-payment application was granted with conditional relief from eviction. The tenants were ordered to pay $2,094.90 in rent arrears and application fee costs under a monthly repayment plan.
- Arrears · $1,909 · to the landlord
- Filing fee · $186 · to the landlord
- No finding against either partyLandlord's application dismissed · nobody attendedApril 10, 2026
- Non-payment of rent
The landlord's application to terminate the tenancy for non-payment of rent was dismissed after the landlord failed to attend the hearing.
- Decision against tenantApril 10, 2026
- Personal use eviction
The tribunal granted the landlord's application to terminate the tenancy and evict the tenant so the purchaser can occupy the rental unit.
- Decision against landlordApril 9, 2026$48 Filing fee
- Rent deposit disputes
- Illegal charges or collection
The landlord returned the tenant's last month's rent deposit prior to the hearing. The tribunal ordered the landlord to reimburse the tenant's $48.00 application filing fee.
- Filing fee · $48
- Decision against landlordApril 9, 2026$3,702 Damages
- Tenant abandons property
- Illegal entry
- Tenant rights
- Rent deposit disputes
- Harassment
The tribunal found that the landlord failed to return the tenant's rent deposit and unlawfully disposed of the tenant's furniture. The landlord was ordered to pay $5,402.15 to the tenant.
- Deposit returned · $1,700
- Damages · $3,702
Apartment 100, 309 Mount Pleasant Road, Toronto
LTB-T-076268-25 · T1Landlord and Tenant Board309 Mount Pleasant Limited, Sign in to view LandlordRead the order (PDF) - No finding against either partyApril 9, 2026
- Non-payment of rent
The landlord and tenants reached a consent agreement regarding rent arrears. The tenants agreed to pay $1,675.00 in outstanding rent accrued up to March 31, 2026.
- Arrears · $1,675 · to the landlord
- Decision against tenantApril 9, 2026
- Non-payment of rent
The landlord's application was granted. The tenancy was terminated due to rent arrears, and the tenant was ordered to pay outstanding arrears and the application filing fee or vacate the rental unit.
- Arrears · $1,250 · to the landlord
- Filing fee · $186 · to the landlord
- Daily compensation for use and occupation starting March 31, 2026 · $49 · to the landlord
- Decision against tenantApril 9, 2026
- Non-payment of rent
The tribunal terminated the tenancy and ordered the tenant to pay rent arrears and daily compensation due to non-payment of rent. The tenant was given an opportunity to void the eviction by paying the total arrears and costs by April 20, 2026.
- Arrears · $3,498 · to the landlord
- Filing fee · $186 · to the landlord
- Daily compensation for use and occupation of the rental unit starting March 31, 2026 until the tenant vacates · $29 · to the landlord
LTB-L-006238-26 · L1Landlord and Tenant BoardHousing Services - County of LambtonRead the order (PDF) - Decision against tenantApril 9, 2026$9 Deposit returned
- Non-payment of rent
The tribunal ordered the tenancy terminated due to rent arrears unless the tenants pay $2,677.36 by April 30, 2026 to void the eviction. Eviction enforcement was postponed to give the tenants time to arrange financing.
- Deposit returned · $9
- Arrears · $821 · to the landlord
- Filing fee · $186 · to the landlord
- Daily compensation for use of the unit starting March 31, 2026 until vacating · $55 · to the landlord
- Decision against tenantApril 8, 2026
- Property damage
- Illegal act
- Substantial interference
The tribunal found that the tenant caused property damage, committed mischief, and substantially interfered with other residents by damaging another unit's door. The tenant was granted conditional relief from eviction and ordered to pay $2,220.00 for door replacement costs and the application filing fee.
- Damages · $2,034 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantApril 8, 2026
- Non-payment of rent
The landlord's application to evict for non-payment of rent was resolved after the tenant paid all outstanding arrears before the hearing. The tribunal granted relief from eviction and ordered the tenant to reimburse the landlord's $186 filing fee.
- Filing fee · $186 · to the landlord
- Decision against tenantApril 8, 2026$6 Deposit returned
- Non-payment of rent
The tribunal granted the landlord's application to terminate the tenancy due to non-payment of rent. The tenant was ordered to pay the outstanding arrears and application costs or vacate the rental unit.
- Deposit returned · $6
- Arrears · $7,842 · to the landlord
- Filing fee · $186 · to the landlord
- No finding against either partyLandlord's application dismissed · withdrawnApril 7, 2026
- Non-payment of rent
The landlord's application for rent arrears and eviction was discontinued after the tenant paid all outstanding rent and the filing fee prior to the hearing.
- The landlord's application to terminate the tenancy and evict the tenant was discontinued following full payment of arrears and fees.
- Decision against tenantApril 7, 2026
- Personal use eviction
The tribunal granted the landlord's application to terminate the tenancy for purchaser's own use. The tenants were ordered to vacate the rental unit on or before June 29, 2026.
- Decision against tenantApril 7, 2026
- Non-payment of rent
The landlord's application for non-payment of rent was granted. The tenancy is terminated unless the tenant voids the order by paying the outstanding balance by April 18, 2026.
- Arrears · $2,980 · to the landlord
- Filing fee · $186 · to the landlord
- Daily compensation for use and occupation of the unit starting March 31, 2026 · $27 · to the landlord
- No finding against either partyLandlord's application dismissed · nobody attendedApril 7, 2026
- Non-payment of rent
The landlord's application to terminate the tenancy and collect rent arrears was dismissed because the landlord failed to attend the hearing.
- The Landlord's application is dismissed as abandoned because the Landlord did not attend the hearing.
- Decision against landlordApril 7, 2026$1,600 Deposit returned
- Non-payment of rent
- Rent deposit disputes
The landlord's application for rent arrears and termination resulted in an order requiring the landlord to pay money to the tenant after applying the rent deposit and interest against the arrears.
- Deposit returned · $1,600
- Deposit returned · $71
- Arrears · $868 · to the landlord
- Filing fee · $186 · to the landlord
- Decision against tenantApril 2, 2026$3,093 Deposit returned
- Personal use eviction
The landlord's application to terminate the tenancy for personal use was granted. The tenancy was terminated, the tenant was ordered to vacate, and the held rent deposit plus interest was applied against the compensation owed to the landlord.
- Deposit returned · $3,093
- Arrears · $1,677 · to the landlord
- Decision against tenantApril 2, 2026
- Non-payment of rent
The landlord's application for eviction was denied as the tenant paid all outstanding rent arrears before the hearing. The tenant was ordered to reimburse the landlord's $186 filing fee.
- Filing fee · $186 · to the landlord
- Decision against tenantApril 2, 2026$2,397 Deposit returned
- Non-payment of rent
The tribunal ordered the tenancy terminated and required the tenant to pay rent arrears, NSF charges, and the application filing fee, offset by the rent deposit and accrued interest.
- Deposit returned · $2,397
- Deposit returned · $12
- Arrears · $25,615 · to the landlord
- Filing fee · $186 · to the landlord
- Administrative charges for returned NSF cheques · $60 · to the landlord
- Decision against landlordApril 1, 2026$2,950
- Illegal charges or collection
The tribunal found that the landlord illegally collected $2,950 in realtor fees from the tenant for an early lease termination. The landlord was ordered to repay the $2,950 illegal fee plus $48 for the application fee, totaling $2,998.
- Filing fee · $48
- Repayment of illegal real estate fee · $2,950