Renterly adds Mississauga rental standards records to building pages

Renterly now brings Mississauga’s City-reported rental standards records onto building pages, helping renters learn more about an address before signing a lease.

A listing can show you the apartment’s layout and finishes. It rarely shows you how the building performed in a municipal evaluation, which areas the City ordered corrected, or what complaints led to follow-up.

Our latest addition makes that information easier to find alongside tenant reviews, reported rent history and tribunal decisions, where available. It follows our addition of Vancouver rental standards records and brings another source of public information into your rental research.

What you’ll find on a building page

On a building page with a matched City record, look for “Rental standards (City of Mississauga).” Depending on the records available, the section includes:

• The building’s registration number, number of rental units and housing type.
• The latest evaluation score and date, plus the next evaluation listed in the City’s records.
• Areas the City ordered corrected, drawn from its building evaluation summaries.
• Past evaluations, their scores and any recorded enforcement actions, with links to the original summary PDFs.
• Complaint counts and categories, shown separately from City inspections and follow-up activity.
• Recent complaints with filing and resolution dates where available, and enforcement recorded against service requests.
• A link to the City’s interactive map so you can explore the source information.

These are municipal records, separate from reviews submitted by Renterly users. Bringing both together gives you the City’s findings alongside tenants’ accounts of living in a building.

More useful questions before you sign

The benefit is practical: you can go into a viewing with questions grounded in the building’s record.

If an evaluation lists areas needing correction, ask the property manager what work was done and when. If several complaints concern common areas, ask how maintenance requests are handled. If the latest evaluation is older, check its date before treating the score as a picture of conditions today.

You can also compare the available records for buildings on your shortlist. Read the evaluation dates, findings and reports together, rather than choosing a building on its score alone. A percentage is a useful starting point; the details help explain what it means.

Past evaluations add context

Seeing more than one evaluation helps you understand how a building’s recorded performance has changed. Improvements are useful information, too.

For example, at the time of writing, 345 Lakeshore Road West shows an evaluation score of 85% in February 2023 and 88% in March 2025. Both evaluations link to the City’s summary reports. That lets a renter look beyond the latest number and read the source documents behind it.

The history shown depends on the records available. It should not be treated as a complete account of everything that has happened at the property.

Understanding the City’s records

The data comes from the City of Mississauga’s Rental Standards Program, previously known as Mississauga Apartment Rental Compliance, or MARC. The program covers rental apartment buildings with at least two storeys and six residential units sharing a common area. Condominiums, long-term care homes, licensed retirement homes and housing co-operatives are excluded. Read the City’s program requirements.

The City assigns evaluation scores that help determine when a building is evaluated again. A score describes an evaluation at a particular time; it is not a guarantee about every apartment or its current condition.

A service request records a matter brought to the City. It is not, by itself, a confirmed violation. Renterly shows complaints separately from inspection activity and recorded enforcement so those distinctions remain visible. The service-request section also shows the starting date of the period covered.

A missing record does not establish that a property has no problems. Check the linked reports and the City’s interactive map for more context. If you need to raise an issue with the City, use its rental building reporting service.

Help the next renter learn more

Public records tell part of a building’s story. Your experience can add what they miss: how responsive management is, what day-to-day maintenance is like and what you paid in rent.

Find your Mississauga building on Renterly to explore the records available or contribute a review and rent information. Have an idea for another useful addition? Share it on Renterly’s roadmap.