Renterly

Ontario Landlord and Tenant Board

Dillanique Knight

Hearings OfficerLandlord and Tenant BoardOntarioBeta

Orders listed1700 against the landlord
Awarded to tenants$104,409avg $614
Awarded to landlords$806,500avg $4,744
Fines to the board$0none ordered
Applications dismissed14grounds on each order

Rulings, compared with the board

0.04× the board's rate against tenants

Decided against tenants less often than the board does on comparable applications — 0.04× the board's rate (95% interval 0.00–0.20), across 156 contested orders.

Orders are grouped by who applied and what they applied for, and this member’s record is compared with the board’s on that same mix. Withdrawn, settled and non-attendance dismissals are excluded. It measures how these decisions differ from the board’s on cases of the same type.

Dismissals, compared with the board

Too few dismissals to compare

Fewer than 5 such dismissals have been processed for one or both sides, which is too few to compare them.

Orders

Showing 101–150 of 170
  • No finding against either partyMarch 25, 2026$2,600 Deposit returned
    • Non-payment of rent

    The landlord and tenant resolved the application through a mediated consent order, ending the tenancy as of March 15, 2026, and establishing a payment plan for rent arrears.

    • Deposit returned · $2,600
    • Deposit returned · $146
    • Arrears · $8,800 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-002605-26 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 25, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy for non-payment of rent, but the parties resolved the matter through mediation and entered into a consent order for a payment plan.

    • Arrears · $7,146 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-001866-26 · L1Landlord and Tenant BoardSignet Group Inc.Read the order (PDF)
  • No finding against either partyLandlord's application dismissed · nobody attendedMarch 25, 2026
    • Rent increase disputes

    The landlord's application for an above-guideline rent increase was dismissed after the landlord failed to attend the hearing.

    • The landlord's application for an above-guideline rent increase is dismissed due to non-attendance.
    LTB-L-080571-24 · L5Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 25, 2026
    • Non-payment of rent

    The landlord's non-payment of rent application was resolved through a mediated consent order after all rent arrears were paid. The tenant agreed to reimburse the landlord's $186 application filing fee.

    • Filing fee · $186 · to the landlord
    LTB-L-108675-25 · L1Landlord and Tenant BoardNorthstar Property ManagementRead the order (PDF)
  • No finding against either partyMarch 24, 2026$55 Deposit returned
    • Non-payment of rent

    The tribunal issued a consent order following mediated settlement of the landlord's application for non-payment of rent. The order sets out payment amounts and deadlines for the tenant to void the termination of the tenancy.

    • Deposit returned · $55
    • Arrears · $5,000 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-001093-26 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 20, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and recover rent arrears. The parties reached a mediated settlement and requested a consent order terminating the tenancy on May 31, 2026, with a payment schedule for rent arrears.

    • Arrears · $15,000 · to the landlord
    LTB-L-000879-26 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 19, 2026
    • Rent increase disputes

    The landlord's application for an above-guideline rent increase was resolved on consent of the parties. The tribunal authorized rent increases above the guideline of up to 1.38% for specified units based on eligible capital expenditures.

    • The Landlord is authorized on consent to increase rents charged by the specified percentage increases set out in Schedule 3 above the guideline. · to the landlord
    • The Landlord or the Tenants shall pay to the other any sum of money owed as a result of the reconciliation within 90 days. · to the landlord
    LTB-L-083021-23 · L5Landlord and Tenant BoardMinto Multi-Res Inc 1, LPRead the order (PDF)
  • No finding against either partyMarch 19, 2026
    • Non-payment of rent

    The tribunal issued a consent order resolving the landlord's application, terminating the tenancy by mutual agreement and establishing a payment plan for outstanding rent arrears and filing costs.

    • Arrears · $2,165 · to the landlord
    LTB-L-001288-26 · L9Landlord and Tenant BoardButera Property Holdings Inc.Read the order (PDF)
  • No finding against either partyMarch 19, 2026
    • Non-payment of rent

    The landlord and the tenant reached a mediated settlement regarding rent arrears. The tribunal issued a consent order setting out a repayment schedule for $10,536.00 in arrears and costs.

    • Arrears · $10,536 · to the landlord
    LTB-L-000818-26 · L1Landlord and Tenant BoardJones Realty IncRead the order (PDF)
  • No finding against either partyMarch 19, 2026$1,272 Deposit returned
    • Non-payment of rent

    The landlord and the tenant resolved an application regarding rent arrears by entering into a consent order through tribunal mediation. The tenancy will end unless the tenant pays the agreed sum by March 25, 2026.

    • Deposit returned · $1,272
    • Deposit returned · $30
    • Arrears · $4,250 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-000808-26 · L1Landlord and Tenant BoardHazelview PropertiesRead the order (PDF)
  • Decision against tenantMarch 16, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and evict the tenant for rent arrears. The parties agreed to a mediated payment plan ordering the tenant to pay $3,241.00 in arrears and costs in installments.

    • Arrears · $3,241 · to the landlord
    LTB-L-105071-25 · L1Landlord and Tenant Board10467146 Canada Inc.Read the order (PDF)
  • No finding against either partyMarch 13, 2026
    • Non-payment of rent

    The landlord's application for rent arrears and eviction was resolved through Board-facilitated mediation with an agreed-upon payment plan.

    • Arrears · $1,364 · to the landlord
    LTB-L-108679-25 · L1Landlord and Tenant BoardNorthstar Property ManagementRead the order (PDF)
  • No finding against either partyMarch 9, 2026
    • Persistent late payment

    The landlord applied to terminate the tenancy due to persistent late payment of rent. The parties reached a mediated settlement allowing the tenancy to continue provided the tenants pay their monthly rent on time for 12 months.

    LTB-L-005641-26 · L2Landlord and Tenant BoardOsgoode PropertiesRead the order (PDF)
  • No finding against either partyMarch 9, 2026
    • Rent increase disputes

    The landlord's application for an above-guideline rent increase was resolved on consent of the parties. The landlord was permitted to increase rent by 4.00% across two years for eligible units due to specified capital expenditures.

    • The Landlord may increase the rents charged by 4.00% above the guideline (1.75% in year 1 and 2.25% in year 2) for the affected units on consent. · to the landlord
    • The Landlord or the Tenants shall pay to the other any sum of money that is owed as a result of this order within 120 days. · to the landlord
    LTB-L-037749-23 · L5Landlord and Tenant BoardImmeubles DSA Inc.Read the order (PDF)
  • No finding against either partyMarch 6, 2026
    • Non-payment of rent
    • Utility costs

    The landlord and tenants reached a mediated settlement regarding rent arrears and outstanding utilities. The tribunal issued an order on consent outlining a payment plan for the arrears.

    • Arrears · $8,558 · to the landlord
    LTB-L-105359-25 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 4, 2026
    • Non-payment of rent

    The landlord and tenants reached a mediated consent agreement to resolve the arrears through a structured payment plan. The tenancy continues subject to compliance with the agreed payments.

    • Arrears · $2,814 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-104925-25 · L1Landlord and Tenant BoardGreenwin CorpRead the order (PDF)
  • No finding against either partyMarch 3, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and evict the tenant for non-payment of rent. Through tribunal mediation, the parties reached an agreement on consent permitting the tenant to void the eviction order by paying the arrears.

    • Arrears · $2,382 · to the landlord
    • Filing fee · $186 · to the landlord
    • Daily compensation for use and occupation starting February 12, 2026 · $31 · to the landlord
    LTB-L-100053-25 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyMarch 3, 2026
    • Non-payment of rent

    The landlord and the tenants resolved the application through mediation, agreeing on consent to a payment schedule for $12,186.00 in rent arrears and the filing fee.

    • Arrears · $12,000 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-098004-25 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 26, 2026
    • Non-payment of rent

    The landlord and the tenants reached a mediated agreement resolving the landlord's non-payment application. Under the consent order, the tenancy continues conditionally while the tenants pay rent arrears and the application filing fee on an installment schedule.

    • Arrears · $2,000 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-102047-25 · L1Landlord and Tenant Board176 8Th Street Residences CorpRead the order (PDF)
  • No finding against either partyFebruary 19, 2026
    • Non-payment of rent

    The landlord and tenant resolved the non-payment of rent application through Board-facilitated mediation with a consent order. The tenant agreed to pay $10,212.00 in rent arrears under a scheduled payment plan.

    • Arrears · $10,212 · to the landlord
    LTB-L-102428-25 · L1Landlord and Tenant BoardCanlight Management Inc.Read the order (PDF)
  • No finding against either partyFebruary 18, 2026
    • Non-payment of rent

    The landlord's non-payment of rent application was resolved by a mediated consent order establishing a payment plan. The tenancy continues conditionally, allowing the landlord to apply under section 78 if the tenant breaches the schedule.

    • Arrears · $2,515 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-102376-25 · L1Landlord and Tenant BoardGlenpark Drive Apartment Holdings Ltd.Read the order (PDF)
  • No finding against either partyFebruary 18, 2026
    • Non-payment of rent

    The landlord's application for rent arrears and eviction was resolved by a consent order following Board-facilitated mediation. The tenant agreed to pay $30,612.00 in arrears and filing fees through monthly instalments of $850.33 alongside regular rent.

    • Arrears · $30,426 · to the landlord
    • Filing fee · $186 · to the landlord
    • Repayment schedule of $850.33 per month starting March 20, 2026 and payment of ongoing rent, enforceable under section 78 upon default · to the landlord
    LTB-L-098722-25 · L1Landlord and Tenant BoardBirch Housing (Inter Faith Homes (Centenary) Corporation)Read the order (PDF)
  • No finding against either partyFebruary 17, 2026
    • Non-payment of rent

    The parties reached a mediated settlement on consent regarding the landlord's non-payment of rent application. The tenant agreed to pay $10,121.00 in rent arrears and application fees through monthly installments alongside regular rent.

    • Arrears · $9,935 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-101521-25 · L1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 17, 2026
    • Non-payment of rent

    The parties resolved the landlord's non-payment application by entering into a mediated consent order. The tenancy will terminate unless the tenants void the order by paying $279.00 on or before February 24, 2026.

    • Arrears · $93 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-098283-25 · L1Landlord and Tenant BoardS Four Inc.Read the order (PDF)
  • No finding against either partyFebruary 13, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and evict the tenant due to rent arrears. Through Board-facilitated mediation, the parties reached an agreement on consent to terminate the tenancy unless the tenant pays the specified amounts to void the eviction.

    • Arrears · $2,351 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-099949-25 · L1Landlord and Tenant BoardMetCap Living Management IncRead the order (PDF)
  • No finding against either partyFebruary 13, 2026
    • Non-payment of rent

    The landlord's application for rent arrears was resolved by a mediated consent order establishing a payment plan. The tenant agreed to pay the arrears and filing fee in monthly installments.

    • Arrears · $8,208 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-097550-25 · L1Landlord and Tenant BoardDrake Property ManagementRead the order (PDF)
  • No finding against either partyFebruary 13, 2026
    • Non-payment of rent

    The landlord's application for rent arrears and eviction was resolved through Board-facilitated mediation. The parties consented to an order establishing a payment plan for the arrears.

    • Arrears · $2,005 · to the landlord
    LTB-L-097559-25 · L1Landlord and Tenant BoardAkelius Canada IncRead the order (PDF)
  • No finding against either partyFebruary 13, 2026
    • Non-payment of rent

    The landlord and tenant reached a mediated settlement resulting in a consent order to terminate the tenancy for arrears unless the tenant pays $3,403.44 by February 24, 2026 to void the order.

    • Arrears · $3,217 · to the landlord
    • Filing fee · $186 · to the landlord
    • Daily compensation of $53.96 per day starting February 5, 2026 until the unit is vacated if not voided · $54 · to the landlord
    LTB-L-093540-25 · L1Landlord and Tenant BoardDrake Property ManagementRead the order (PDF)
  • No finding against either partyFebruary 12, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and evict the tenants for non-payment of rent. The parties reached a mediated settlement on consent establishing a payment schedule for arrears and costs.

    • Arrears · $2,800 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-099437-25 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 12, 2026
    • Non-payment of rent

    The landlord applied to evict the tenant for non-payment of rent, and the parties resolved the dispute through mediation. The resulting consent order establishes a payment schedule for rent arrears and costs, with provision for the landlord to apply to evict if payments are missed.

    • Arrears · $1,416 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-093508-25 · L1Landlord and Tenant Board21 Coldwater Road West Holdings Inc.Read the order (PDF)
  • No finding against either partyFebruary 12, 2026
    • Non-payment of rent

    The landlord's non-payment application was resolved through Board-facilitated mediation with a consent order. The tenants agreed to pay arrears and the application filing fee totaling $3,011.00 under a payment schedule.

    • Arrears · $2,825 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-093547-25 · L1Landlord and Tenant BoardDrake Property ManagementRead the order (PDF)
  • No finding against either partyFebruary 12, 2026
    • Non-payment of rent

    The landlord applied to terminate the tenancy and evict the tenant for rent arrears. At the hearing, the parties reached a mediated agreement on consent establishing a payment plan for the arrears and filing fee.

    • Arrears · $1,726 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-099537-25 · L1Landlord and Tenant BoardSign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 11, 2026
    • Non-payment of rent

    The landlord's application for rent arrears and eviction was resolved through mediated consent. The tenant agreed to pay $3,246.33 in rent arrears and application fees over an eight-month payment plan.

    • Arrears · $3,060 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-093535-25 · L1Landlord and Tenant BoardAkelius Canada LtdRead the order (PDF)
  • No finding against either partyFebruary 11, 2026
    • Non-payment of rent

    The landlord applied to evict the tenant for non-payment of rent. The parties reached a mediated agreement on consent establishing a payment plan for the arrears and filing fee.

    • Arrears · $58 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-099585-25 · L1Landlord and Tenant Board1597180 Ontario, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 10, 2026
    • Non-payment of rent

    The landlord and tenant resolved the non-payment of rent application through Board-facilitated mediation with an agreed-upon payment plan. The tenant agreed to pay the outstanding rent arrears and application fee in monthly installments.

    • Arrears · $8,550 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-098784-25 · L1Landlord and Tenant BoardGrey Bruce Property Rentals Inc.Read the order (PDF)
  • No finding against either partyLandlord's application dismissed · withdrawnFebruary 10, 2026
    • Non-payment of rent

    The landlord's application was resolved through Board-facilitated mediation resulting in a consent order. The tenant agreed to pay $11,000.00 in rent arrears on a monthly payment plan, the tenancy was terminated effective the date the tenant previously vacated, and the landlord's remaining applications were withdrawn.

    • Arrears · $11,000 · to the landlord
    • Landlords withdraw applications LTB-L-100024-23 and LTB-L-08993-24
    LTB-L-100024-23 · L1;L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyLandlord's application dismissed · withdrawnFebruary 10, 2026
    • Non-payment of rent

    The parties reached a mediated settlement where the tenancy was terminated on consent effective October 31, 2024. The tenant agreed to pay $11,000.00 in rent arrears in monthly installments, and the landlord withdrew two other applications.

    • Arrears · $11,000 · to the landlord
    • Landlords withdraw applications LTB-L-100024-23 and LTB-L-089973-24
    LTB-L-089951-24 · L1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 10, 2026$1,200 Deposit returned
    • Non-payment of rent

    The landlord and the tenant resolved the non-payment application through mediation and agreed to a consent order. The tenancy will terminate unless the tenant voids the eviction order by paying the specified amounts by the required deadlines.

    • Deposit returned · $1,200
    • Deposit returned · $65
    • Arrears · $1,460 · to the landlord
    • Filing fee · $186 · to the landlord
    • Daily compensation for use of the unit from January 23, 2026 until vacating · $40 · to the landlord
    LTB-L-103323-25 · L1Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyLandlord's application dismissed · withdrawnFebruary 10, 2026
    • Non-payment of rent

    The parties reached a mediated settlement on consent. The tenancy was terminated as of October 31, 2024, and the tenant agreed to pay $11,000.00 in rent arrears via monthly installments.

    • Arrears · $11,000 · to the landlord
    • Landlord applications LTB-L-100024-23 and LTB-L-089973-24 withdrawn
    LTB-L-089973-24 · L2Landlord and Tenant BoardSign in to view Landlord, Sign in to view LandlordRead the order (PDF)
  • No finding against either partyFebruary 10, 2026
    • Non-payment of rent

    The landlord's application for non-payment of rent was resolved through Board-facilitated mediation on consent. The tenant agreed to pay $9,035.56 in rent arrears and the application filing fee under a structured payment schedule.

    • Arrears · $8,850 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-093523-25 · L1Landlord and Tenant Board1349460 Ontario LtdRead the order (PDF)
  • No finding against either partyFebruary 6, 2026$1,900 Deposit returned
    • Non-payment of rent

    The landlord and tenant resolved the non-payment application through Board-facilitated mediation, agreeing on consent to terminate the tenancy and establish a payment plan for rent arrears and costs.

    • Deposit returned · $1,900
    • Deposit returned · $26
    • Arrears · $3,800 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-092699-25 · L1Landlord and Tenant BoardTRM Property Management IncRead the order (PDF)
  • No finding against either partyFebruary 6, 2026
    • Non-payment of rent

    The landlord and tenant resolved the non-payment of rent application through Board-facilitated mediation, agreeing on consent to a six-month payment plan for rent arrears and the application filing fee.

    • Arrears · $1,013 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-091380-25 · L1Landlord and Tenant BoardSiteline (3111 Eglinton) Inc.Read the order (PDF)
  • No finding against either partyFebruary 6, 2026
    • Non-payment of rent

    The landlord and tenant resolved the non-payment application through Board-facilitated mediation with a consent order. The tenant agreed to pay $10,602.90 in arrears and the $186 application fee through a 12-month payment plan while continuing to pay regular monthly rent.

    • Arrears · $10,603 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-091339-25 · L1Landlord and Tenant BoardMannett Residences Inc.Read the order (PDF)
  • No finding against either partyFebruary 5, 2026
    • Non-payment of rent

    The landlord and tenant resolved the application by entering into a mediated consent agreement regarding rent arrears. The tenancy continues subject to the tenant paying the arrears and application fee under a monthly payment schedule.

    • Arrears · $8,141 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-090747-25 · L1Landlord and Tenant BoardOttawa Community HousingRead the order (PDF)
  • No finding against either partyFebruary 5, 2026$2,045 Deposit returned
    • Non-payment of rent

    The landlord's application for non-payment of rent was resolved through Board-facilitated mediation on consent. The parties agreed to terminate the tenancy effective January 31, 2026, with the tenants paying the outstanding balance of rent arrears and costs.

    • Deposit returned · $2,045
    • Deposit returned · $11
    • Arrears · $14,358 · to the landlord
    • Filing fee · $186 · to the landlord
    • Daily compensation of $68.64 for use of the unit starting February 1, 2026 until vacating · to the landlord
    LTB-L-092758-25 · L1Landlord and Tenant BoardTRM Property Management IncRead the order (PDF)
  • No finding against either partyFebruary 4, 2026
    • Non-payment of rent

    The landlord's application for rent arrears and eviction was resolved through mediated consent. The tenant agreed to a 15-month payment plan to pay off $4,155.09 in rent arrears plus the $186.00 application fee.

    • Arrears · $4,155 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-092365-25 · L1Landlord and Tenant BoardToronto Community Housing CorporationRead the order (PDF)
  • No finding against either partyFebruary 2, 2026
    • Non-payment of rent

    The landlord's non-payment of rent application was resolved through Board-facilitated mediation resulting in a consent order. The tenant agreed to pay $5,986.00 in rent arrears and application costs under an instalment schedule.

    • Arrears · $5,986 · to the landlord
    LTB-L-090621-25 · L1Landlord and Tenant BoardThe Valiant Group Of CompaniesRead the order (PDF)
  • No finding against either partyJanuary 28, 2026
    • Non-payment of rent

    The landlord's application for rent arrears was resolved through Board-facilitated mediation, resulting in a consent order for a payment plan.

    • Arrears · $4,860 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-L-090267-25 · L1Landlord and Tenant BoardEquiton Residential Income Fund LPRead the order (PDF)
  • No finding against either partyJanuary 26, 2026
    • Non-payment of rent

    The co-op and the co-op members agreed to resolve the non-payment application on consent through a payment plan. The members will pay the housing charge arrears in monthly installments alongside regular housing charges.

    • Arrears · $4,449 · to the landlord
    • Filing fee · $186 · to the landlord
    LTB-C-087411-25 · C1Landlord and Tenant BoardCooperative D'Habitation LaFontaine Inc.Read the order (PDF)
  • No finding against either partyJanuary 23, 2026$51 Deposit returned
    • Substantial interference

    The landlord and tenant resolved the landlord's eviction application through mediation and agreed to a consent order. The tenancy is terminated effective April 30, 2026, subject to conduct conditions, and the tenant will pay filing costs offset by accrued rent deposit interest.

    • Deposit returned · $51
    • Filing fee · $186 · to the landlord
    • The tenant and guests shall not substantially interfere with the reasonable enjoyment or lawful rights of the landlord or other residents · to the landlord
    LTB-L-104370-25 · L2Landlord and Tenant BoardHabosh Investments Inc.Read the order (PDF)