Carrie Bertrand

MemberLandlord and Tenant BoardOntario

Orders listed83 against the landlord

Awarded to tenants$11,373avg $1,422

Awarded to landlords$0avg $0

Fines to the board$0none ordered

Read these numbers carefully. They cover the orders Renterly has processed from applications brought by tenants — not applications brought by landlords, which make up most of a tribunal's caseload and are not listed here. Both directions of an order are counted, including applications that were dismissed or decided for the landlord. Amounts are what the order directed, not what was shown to have been paid, and orders we have not finished processing are missing entirely.

Orders

No finding against either partyNot yet reviewedJanuary 20, 2026$2,716 to the tenant
The tenant's application about illegally collected money was resolved by consent. The landlord agreed to pay the tenant $1,358.15 in compensation, deposit interest, and application fees.
LTB-T-052083-25 · T1 · read the order
No finding against either partyNot yet reviewedJanuary 19, 2026
The tenant's application was dismissed because the tenant did not attend the hearing. No finding was made against the landlord.
LTB-T-046062-25 · T1 · read the order
No finding against either partyNot yet reviewedJanuary 19, 2026
The tenant did not attend the hearing, so the tribunal dismissed the tenant's application as abandoned. No findings or orders were made against the landlord.
LTB-T-048041-25 · T1 · read the order
No finding against either partyNot yet reviewedJanuary 16, 2026
The tenant withdrew their application at the hearing and the file was closed. No findings were made against either party.
LTB-T-079580-24 · T1 · read the order
Decision against landlordNot yet reviewedJanuary 14, 2026$518 to the tenant
The landlord illegally charged the tenant $470 to retrieve belongings after moving out. The tribunal ordered the landlord to repay that amount plus the tenant's filing fee, totaling $518.
LTB-T-045776-25 · T1 · read the order
No finding against either partyNot yet reviewedJanuary 14, 2026$4,929 to the tenant
The landlord and tenant consented to an order requiring the landlord to pay the tenant $4,929.44 for the last month's rent deposit, interest, and the application fee. Because this was a consent order, the tribunal made no finding against either party.
LTB-T-046155-25 · T1 · read the order
Decision against landlordNot yet reviewedJanuary 13, 2026$923 to the tenant
The tribunal found that the landlord illegally retained the tenant's last month's rent deposit and ordered the landlord to pay the tenant $923.00, including the filing fee.
LTB-T-045504-25 · T1 · read the order
Decision against landlordNot yet reviewedJanuary 7, 2026$2,286 to the tenant
The tribunal found the landlord failed to maintain the laundry machines, which were broken for over 17 months. The landlord was ordered to pay the tenants a rent abatement of $2,237.84 plus the $48 filing fee.
LTB-T-098925-24 · T6 · read the order